Privacy Policy

This Privacy Policy outlines how BlazeBet Casino (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you access or use our website and related services. This policy applies to all users residing in the United Kingdom and is intended to ensure compliance with applicable data protection laws, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

1. Data Controller Information

BlazeBet Casino acts as the data controller regarding your personal information. If you have any questions about this policy or our data handling practices, you may contact our Data Protection Officer at [email protected].

2. Types of Information Collected

We collect and process various categories of personal information to provide, maintain, and improve our services. The types of information we may collect include:

• Identification Data: Such as your name, date of birth, gender, and government-issued identification documents.
• Contact Data: Including your email address, telephone number, and residential address.
• Account Data: Such as your username, password, account preferences, and transaction history.
• Financial Data: Including payment method details, deposits, withdrawals, and other financial transactions.
• Technical Data: Such as IP address, browser type, device information, and access logs.
• Usage Data: Including information about your activities on the website, such as pages visited, games played, and interaction logs.
• Marketing and Communication Data: Your preferences regarding receiving marketing communications and your responses to such communications.

3. Purpose and Legal Basis for Processing

We process your personal information for the following purposes, based on one or more legal grounds under data protection laws:

• To verify your identity and age, as required by law (Legal obligation).
• To provide and administer your account and our gaming services (Performance of a contract).
• To process payments and fulfill withdrawal requests (Performance of a contract).
• To comply with regulatory and anti-money laundering requirements (Legal obligation).
• To detect, investigate, and prevent fraudulent activities (Legitimate interests and legal obligation).
• To communicate with you regarding your account, transactions, or customer support requests (Performance of a contract and legitimate interests).
• To analyze website usage and improve our services (Legitimate interests).
• To send you marketing communications with your consent (Consent).

4. Disclosure of Your Information

We may share your personal information with third parties in specific circumstances, such as:

• With payment service providers and financial institutions to process transactions.
• With regulatory authorities, law enforcement agencies, or government bodies as required by law or regulation.
• With third-party service providers who assist us in delivering our services, subject to strict confidentiality obligations.
• With professional advisers, such as legal or financial consultants, where necessary.
• In connection with business transfers, such as mergers, acquisitions, or asset sales, where user data may form part of the transferred assets.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5. International Data Transfers

Your personal information may be transferred to and processed in countries outside the United Kingdom or the European Economic Area. In such cases, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws, including the use of standard contractual clauses approved by relevant authorities.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include encryption, firewalls, secure servers, access controls, and regular security assessments. While we strive to safeguard your information, no system can guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. The specific retention period depends on the nature of the information and applicable legal obligations. Once your data is no longer required, it will be securely deleted or anonymized.

8. Your Rights

Under data protection laws, you have certain rights regarding your personal information, including:

• The right to access your personal data and receive a copy of the information we hold about you.
• The right to rectify inaccurate or incomplete information.
• The right to request erasure of your data in certain circumstances (“right to be forgotten”).
• The right to restrict or object to the processing of your information.
• The right to data portability, allowing you to obtain and reuse your data for your own purposes across different services.
• The right to withdraw your consent at any time, where processing is based on your consent.
• The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.

To exercise your rights, please contact us using the details provided in Section 1.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. You may manage your cookie preferences through your browser settings. For more information on the use of cookies, please refer to our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data handling practices. Any updates will be posted on this page, and the effective date will be indicated. We encourage you to review this policy periodically to stay informed of how we protect your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected] or through the contact form available on our website.

Last updated: 15 June 2024